Privacy Policy

1. Introduction

MOLLOX – BULGARIA LTD ("we", "us", "our company") is committed to protecting the privacy of your personal data. This policy describes how we collect, use, and protect the information you provide through our website mollox.bg.

2. Data Controller

MOLLOX – BULGARIA LTD
Address: Varna, Bulgaria
Email: bg@mollox.com
Phone: +359 896 936 404

3. What Data We Collect

We collect the following categories of personal data:

• Contact information: name, email address, phone number, company name
• Inquiry data: messages sent through contact forms
• Technical data: IP address, browser type, language, operating system
• Usage data: information about visited pages and site interactions

4. How We Use Your Data

We use collected data to:

• Respond to your inquiries and requests
• Provide quotes and product information
• Improve our website and services
• Comply with legal obligations
• Protect our legitimate interests

5. Legal Basis for Processing

We process your personal data on the following legal grounds:

• Consent: when you have given explicit consent for processing
• Contractual obligation: to fulfill a contract with you
• Legal obligation: to comply with applicable legislation
• Legitimate interest: to improve our services

6. Data Sharing

We do not sell your personal data to third parties. We may share data with:

• Service providers who help us operate our business
• Government authorities when required by law
• Our distributors for processing regional inquiries

7. Data Retention

We retain your personal data only as long as necessary for the purposes for which it was collected, or to comply with legal requirements. This is typically 5 years for business correspondence.

8. Your Rights

Under GDPR, you have the following rights:

• Right of access: to obtain a copy of your data
• Right to rectification: to request correction of inaccurate data
• Right to erasure: to request deletion of your data
• Right to restriction: to restrict processing of your data
• Right to portability: to receive your data in a structured format
• Right to object: to object to processing

To exercise these rights, contact us at bg@mollox.com.

9. Data Security

We implement appropriate technical and organizational measures to protect your data, including encryption, access controls, and regular security audits.

10. Policy Changes

We may update this policy periodically. Changes will be published on this page with an updated date.

11. Contact

If you have questions about this policy or the processing of your data, contact us:

MOLLOX – BULGARIA LTD
Email: bg@mollox.com
Phone: +359 896 936 404